Privacy Policy

Last updated: January 27, 2026

This Privacy Policy explains how SorsX LLC ("SorsX", "we", "us", or "our") collects, uses, and shares personal information in connection with our websites and business-to-business recruiting services (the "Services"). SorsX LLC is a Delaware limited liability company with principal offices at 7927 Jones Branch Dr, Suite 430, McLean, VA 22102, United States.

IMPORTANT ROLE NOTE (CONTROLLER VS. PROCESSOR):
  • When an employer, staffing firm, or recruiter (a "Customer") uses SorsX to manage its hiring process, that Customer is typically the controller of candidate data, and SorsX processes candidate data on the Customer’s behalf as a service provider/processor.
  • Separately, SorsX may operate the SorsX Candidate Database used for sourcing, matching, headhunting, and enrichment features (including profiles derived from publicly available sources and/or contributed through SorsX workflows). For the SorsX Candidate Database, SorsX may act as an independent controller.

This Privacy Policy applies to our website visitors, customer representatives, users of the Services, and (where relevant) individuals whose information may appear in the SorsX Candidate Database.

1. Personal Information We Collect

1.1 Information You Provide to Us

We may collect business contact and account information such as name, work email, phone number, company name, job title, username and password, and communications you send to us.

If you make a purchase or subscription, we collect billing details and transaction information. Payment card information is processed by our payment processors (for example, Stripe) and is not stored by us except as permitted by law.

1.2 Information Collected Automatically

We may collect device and usage information such as IP address, browser type, operating system, pages viewed, referring URLs, timestamps, log data, and interactions with the Services.

1.3 Customer-Submitted Content

Customers may submit job postings, candidate resumes, pre-screening responses, interview responses, audio/video recordings, transcripts, and evaluation information. We process such information on behalf of Customers under contract and applicable data protection laws.

1.4 Information from Publicly Available Sources

We may collect and process information from publicly available sources to build, enrich, and maintain the SorsX Candidate Database, including professional history, skills, education, and contact information where lawfully available.

2. How We Use Personal Information

  • Provide, secure, and operate the Services
  • Create and manage accounts
  • Process payments and transactions
  • Provide support and respond to inquiries
  • Detect fraud, abuse, and security incidents
  • Improve and develop the Services
  • Operate sourcing, matching, and headhunting features
  • Send service-related communications
  • Contact candidates about job opportunities where permitted by law

3. AI and Automated Processing

Our Services may use AI-enabled features to generate summaries, scores, recommendations, and other outputs. Outputs are probabilistic and may be inaccurate, incomplete, or biased.

We may use personal information to develop and improve our models, applying commercially reasonable de-identification and bias-reduction measures.

4. Advertising, Cookies, and Analytics

4.1 Cookies and Similar Technologies

We use cookies and similar technologies to enable core functionality, understand usage, and improve the Services. You may control cookies through browser settings.

4.2 Interest-Based / Targeted Advertising

Advertising partners may use cookies or similar technologies to measure ad performance. Depending on your jurisdiction, this may be considered "selling" or "sharing" of personal information.

5. How We Share Personal Information

  • Service providers and vendors
  • Customers using the Services
  • Advertising partners
  • Professional advisers
  • Authorities where required by law
  • Business transferees in mergers or acquisitions

6. International Data Transfers

We may process and store information in the United States and other countries. Where required, appropriate safeguards are implemented for cross-border transfers.

7. Data Retention

We retain personal information as long as necessary to provide the Services, comply with legal obligations, and operate the SorsX Candidate Database.

Interview recordings may be deleted after 60–90 days unless required otherwise by law or Customer configuration.

8. Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information, though no system is completely secure.

9. Your Rights and Choices

9.1 Marketing and Recruiting Communications Opt Out

You may opt out of emails via the unsubscribe link or reply "STOP" to SMS or WhatsApp messages where offered.

9.2 Remove My Info

You may request removal from the SorsX Candidate Database via our "Remove My Info" form.

Form link: [INSERT REMOVE-MY-INFO FORM URL]

9.3 Other Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information.

10. Children's Privacy

The Services are not intended for children under 16, and we do not knowingly collect their personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date will reflect the most recent version.

12. Contact Us

Email:privacy@sorsx.com

Mail: SorsX LLC, Attn: Privacy
7927 Jones Branch Dr, Suite 430
McLean, VA 22102, United States